Cards are not available yet.

This page shows how card controls are designed in the app. There is no date for cards, and this page will say so when there is.

Cards

Cards with the switches in your hands

In the preview of the app, each card has its own screen, with switches for where it works, a way to pause it and a way to report it lost. This page describes that design.

The Cards screen: a virtual card marked active and a physical card marked blocked, each shown by its last digits and paid from the euro account, above a Get a card button
The sheet for a new card, asking which kind: a virtual card for online use, or a physical card posted to you and activated when it arrives

What the card screen puts in your hands

Every control belongs to the card it sits on, and changes that card alone.

  • Switches for contactless, online and cash

    Under “Where this card works”, contactless payments, online purchases and cash withdrawals each have their own switch. Each switch is applied on its own, and the screen shows which changes took effect.

  • Pause it, or report it lost or stolen

    Blocking a card asks why: you want to pause it, you have lost it, or it was stolen. A paused card can be unblocked. A card reported lost or stolen stays blocked for good, and the screen offers a replacement instead.

  • A replacement linked to the card it replaces

    A replacement closes the old card rather than deleting it, so its history stays where it is. The old card and the new one point to each other, and you are taken straight to the new one.

  • Card details on a separate page

    Card details open on a separate page, so the number never passes through the app screen. The details show only while the card is active.

  • Limits per card, set by you

    Each card has its own spending limits for purchases and for cash withdrawals, per payment or over a period. You set a limit, remove it or leave it as it is, and it applies to that card alone.

  • Change the PIN from the card screen

    Changing the PIN starts from the card itself, not from a menu somewhere else. A PIN that is too easy to guess is refused.

Where this card works, with a separate switch for each: contactless and online purchases switched on, cash withdrawals switched off
The question “Why are you blocking it?” with three answers: I want to pause it, I have lost it, or it was stolen

The same card screen, at a desk

On a wide screen, the card opens beside the navigation with the same switches, limits and actions, and sheets open as centred windows. Nothing about managing a card depends on holding a phone.

A virtual card on a wide display beside the app’s navigation: its masked number and status, expiry date, the account it is paid from, a Show card details button and the Where this card works switches

Questions about cards

When will cards be available?

There is no date yet. Cards appear here as they are designed in the preview of the app, and this page will say so when that changes.

Virtual or physical?

Both appear in the design. A virtual card is for paying online. A physical card is posted to you, and you activate it by typing the last digits printed on it, which shows it reached the right hands.

Can I pause a card?

In the design, yes. Block the card and choose “I want to pause it”, and it can be unblocked later. A card reported lost or stolen is blocked for good, and a replacement takes its place.

Can I choose where a card works?

The card screen has separate switches for contactless payments, online purchases and cash withdrawals. Each switch is on or off for that card only, and the others are left as they were.